Superior Family Room
- 1 Single Bed or 1 Double Bed,1 King-size bed,1 Double bed
Hotel · Madrid · Community of Madrid
Hotel Bestprice Alcala
A budget-friendly Madrid stay with a rooftop pool, a 5-minute walk from Suanzes metro, earning 9.2 from over 7,600 guest ratings.
- Rooftop pool with sun terrace and solarium
- Superb location near Suanzes metro (5-min walk)
- Top-rated staff (9.7) and rooms (9.3)
9.2
Perfect
7614 reviews
Booking.com 9.2 · 7614 reviews
About
Hotel Bestprice Alcala
Hotel Bestprice Alcala sits on Calle Miguel Yuste in Madrid, about 3 km from Museo Taurino. The 1-star property is a short walk from Suanzes metro, making it easy to reach the city's main sights.
Guests here get far more than the star rating suggests: a rooftop seasonal pool, a sun terrace, and a solarium, plus practical touches like 24-hour reception, express check-in, and vending machines. With a 9.2 overall rating from over 7,600 reviews, this is a well-loved base for exploring Madrid.
- No smoking on site
- Free Wi-Fi in public areas
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
In brief
What works, what to weigh
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Strengths
4 reasons to book- Rooftop pool and sun deck — A seasonal outdoor pool on the roof, with sun loungers, umbrellas, a shallow end, and a solarium—ideal for unwinding after a day in Madrid.
- Metro station a short walk away — Suanzes metro is about 150–200 metres from the hotel (a 5-minute walk), providing quick connections across Madrid. Guests mention convenience for exploring.
- Outstanding staff service — Rated 9.7 in staff category, with guests consistently praising friendly, helpful service—from a warm welcome to useful local tips.
- Clean, modern rooms — Rooms score 9.3, with guests describing them as spotless, new, and well-equipped, featuring comfortable beds, private safes, and walk-in showers.
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Worth weighing
3 to weigh- Industrial location — The hotel sits in an industrial area, so there isn't much immediate charm—though the metro makes up for it.
- No pets allowed — If you plan to travel with a pet, this hotel won't accommodate you.
- Limited on-site parking — Only handicap parking is available on-site; other guests need to look elsewhere.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Elegant Room
- 2 Single beds or 1 Double bed
Deluxe Single Room
- 1 Single bed
Deluxe Triple Room
- Sleeping arrangements for 3 persons
Deluxe Family Room
- 2 Single beds or 1 Queen-size bed
Deluxe Double Room
- 2 Single beds or 1 Double bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Rooftop pool
- Seasonal outdoor pool
- Sun loungers
- Beach umbrellas
- Sun terrace
- Solarium
- Shallow end
- Garden area
Services
- 24-hour reception
- VIP check-in/out
- Express check-in/out
- Tours/Ticket assistance
- Luggage storage
- Housekeeping
- Safe deposit box
Facilities
- Lift
- Terrace
- Garden furniture
- Electric vehicle charging station
- Vending machines
- No smoking on site
Room Comfort
- Air conditioning
- Heating
- Soundproofed rooms
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Parking & Security
- On-site car park
- Handicap parking
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.2/10 from 7,614 reviews
Booking.com · 9.2 · 7614 reviews
9.2Verified guest“The staff greeted me warmly and were friendly throughout. My room was tidy and well-equipped, and the location was handy for the metro, which made getting around easy.”
9.2Verified guest“A superb experience I'd happily recommend. The rooms are impeccably clean, with a comfortable bed and a stylish bathroom.”
9.2Verified guest“I didn't want to check out and would love to return. Everything felt fresh and spotless, the staff were wonderfully kind, and having Suanzes tube station about five minutes away was a real bonus.”
9.2Verified guest“The quick check-in made my arrival smooth and stress-free from the moment I walked in.”
9.2Verified guest“The team here is exceptionally friendly—that really stood out to me.”
9.2Verified guest“Kristian at the front desk was a great help, showing us a map of the area. The metro was just 150–200 metres away. Everyone was polite and welcoming, and the cleaning staff respected our privacy. A fantastic stay.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Getting around: Suanzes metro station is a 5-minute walk (about 150–200 metres), providing quick access to central Madrid. The hotel also offers express check-in/out to help you get moving faster.
Nearby conveniences: Guests note easy access to a supermarket, a main shopping centre, and cafés just around the hotel.
Calle Miguel Yuste 10, Madrid, Community of Madrid, 08037, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 51 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 11:00.
Are pets allowed at Hotel Bestprice Alcala?
No, pets are not allowed at this property.
Is there on-site parking?
Yes, there is an on-site car park with designated handicap parking spots. Note that only handicap parking is specified.
Does the hotel have a pool?
Yes, there is a seasonal rooftop swimming pool with sun loungers, umbrellas, and a shallow end, plus a sun terrace and solarium.
How far is the metro from the hotel?
Suanzes metro station is about a 5-minute walk (approximately 150–200 metres) from the hotel.
What amenities are in the rooms?
Rooms include air conditioning, heating, a flat-screen TV, a safe deposit box, and free toiletries. Some rooms have a walk-in shower and electronic key card access.
The bottom line
For a 1-star hotel, Hotel Bestprice Alcala delivers an impressive mix of comfort, convenience, and value. With a rooftop pool, a metro station just steps away, and staff who go above and beyond, it's an easy recommendation for budget-conscious travellers who want clean, modern rooms without the frills.
9.2A smart pick for metro access and a pool on a budget.
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